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    2. Website User Experience Analysis

      Looking for ways to improve your bottom line? A great website user experience (UX) means happier visitors, more customers, and more revenue. WebFX can make that happen with a personalized, comprehensive UX analysis report. By implementing a website analysis, you are not only improving your visitors' experiences on your website, but you're also building brand loyalty and working with a skilled team of web designers.

      show me the UX Analysis Deliverables i want a free quote

      We've generated over

      1.5 BILLION

      in client revenue

      We've generated

      4.6 MILLION

      leads for our clients

      In 5 years,

      1.8 MILLION

      phone calls generated

      Basic Plan


      6 hours per quarter

      Let's Do This
      • Dedicated UX project manager
      • Setup of website heatmaps
      • Setup of visitor click tracking recording
      • Analysis of website heatmap data
      • Page scroll reporting

      Aggressive Plan


      12 hours per quarter

      Let's Do This
      • Setup of visitor website questionnaire
      • Analysis of website visitors
      • Page scroll reporting
      • Executive summary on conversion maximization
      • 200+ SMEs behind campaign

      Market Leader Plan


      18 hours per quarter

      Let's Do This
      • Personalized website content
      • Video of website user experience provided
      • Creation of persona maps and customer journeys
      • Web forms analytics and reporting

      Website User Experience Analysis from WebFX

      Looking for ways to improve your bottom line? A great website user experience (UX) means happier visitors, more customers, and more revenue. WebFX can make that happen with a personalized, comprehensive UX analysis report. By implementing a website analysis, you are:

      • Listening to the voice of your customers and improving their experience accordingly
      • Building brand loyalty and trust by cutting back on confusing navigation, long checkout processes, and vague directions
      • Working with a skilled team of web designers and website conversion experts who can provide the tools you need for your website to succeed

      We get it — sometimes you want to speak straight to the source. To speak with a UX analysis specialist, feel free to give us a call at


      Partner | Executive Recruiter & Consulting Firm

      We considered several companies to assist us with the analysis and optimization of our web site. WebFX was recommended to us and we could not be more pleased with the service and attentiveness to our project.

      We Have Over 400
      Client Testimonials
      Hear From Happy Clients

      WebFX UX Analysis Services


      Market Leader
      Features Basic Aggressive Plan Market Leader
      Implementation of recommendations 6 hours per quarter 12 hours per quarter 18 hours per quarter
      Dedicated UX project manager
      Setup of website heatmaps
      Setup of visitor click tracking recording
      Setup of visitor website questionnaire (on website)  
      Analysis of website heatmap data
      Analysis of website visitors
      Page scroll reporting
      Page load time reporting
      Executive summary on conversion maximization
      Top page bounce report with recommendations
      Top navigational funnel with visitor bounce recommendations
      Raw heatmap data provided
      Reporting on visitor focus group findings
      Creation of visitor "script" for testing
      Usability questionnaire for independent testers (unique testers per questionnaire)
      "5 second test" on top landing pages
      Creation of timed task test questionnaire (unique testers per questionnaire)  
      Product perception questionnaire (unique testers per questionnaire)  
      Web forms analytics and reporting  
      Personalized Website Content    
      Video of website user experience provided    
      Usability questionnaire for existing stakeholders (unique testers per questionnaire)    
      Implementation of recommendations based on business seasons    
      Creation of persona maps and customer journeys    
      Executive report on questionnaire feedback
      Monthly user experience reporting Quarterly
      200+ SMEs behind campaign driving results
      User Experience Testing & Implementation Investment $400 per month $800 per month $1,200 per month

      WebFX and UX optimization

      A user experience report determines what your website does well and what it could do better, all from a visitor’s perspective. It shows you everything you need to do to streamline your website.

      The report itself can be anything from a questionnaire to an audit of your current site, though the results are the same — a better experience for your website visitors.

      Do you want more sales, more lead form submissions, or better conversion rates? If you answered yes to any or all of these questions, you’re in the right place.

      At WebFX, our talented team has years of experience identifying usability elements that can be improved. We take pride in implementing our recommendations and love seeing your website succeed as a result.

      users will be unhappy if they can't find what they want on your site

      There are many usability issues that can prevent your customers from finding what they want online, which results in unhappy users and lost revenue.

      Identifying and removing poor design elements (like confusing navigation and difficult checkout processes) can get you more customers, sales, and growth. Our services correct these and other issues so you can stop losing money.

      Bad usability means fewer customers

      Nearly every aspect of user experience contributes to your website’s conversion rate. If your site is hard to navigate, slow to load, or causes other issues for your visitors, you’ll lose customers.

      for easy reference, some common issues include

      Think of your website as a customer service representative from your business. Would you prefer a service rep who’s polite, clear, and helpful? Or one who can’t give you a straight answer and doesn’t understand your issue?

      Curbing customer frustration through improved usability is one of the simplest and most effective methods of strengthening your sales process and improving your bottom line.

      For easy reference, some common issues include:

      • Confusing navigation
      • Slow download times
      • Asking users to do too much
      • Vague calls to action
      • Non-responsive interfaces
      • Unintuitive interfaces
      • Poor design
      • Frequent technical errors

      Don’t leave any of these factors to chance. When we’re done making changes on your site, your customers will wonder why every website isn’t such a pleasure to use.

      Some of our client Successes

      case study Increased
      Traffic by
      Ocean City NJ paddle boat
      case study Increased
      Rate by
      image of heavy equipment
      case study Increased
      Generated by
      “We measure our success by how much we WOW our clients.”

      Bill Craig
      WebFX President

      Bill Craig
      See how we can help you
      Grow Your Business
      Want to speak with an expert? Call us at 888-601-5359

      How do we approach UX?

      It can be difficult to audit your own website’s usability because you and your team are intimately familiar with the navigation and sales process. However, what’s muscle memory for you may be confusing for a first-time visitor.

      At WebFX, we know how to get into the mind of a customer.

      we're committed to getting to the root of the issue

      Like we’ve mentioned before, UX optimization is a two-step process: analysis and implementation. We use this process to go through the design elements of your site, detecting every possible barrier your customers may face while browsing.

      While design issues can sometimes be patched up from the top down, we’re committed to getting to the root of an issue and correcting it on a fundamental level.

      We do this in part by asking questions. What browsers are visitors using? Can they easily find the information they want? Are they constantly using your site's search bar because they can't figure out how your site is structured?

      When our certified team of Internet marketers applies our process to your website, these are just a fraction of the inquiries they make and address.

      What can I expect from a user experience analysis?

      WebFX utilizes extensive analysis criteria when working on your website. We’ve detailed a few examples below to give you a look into optimization process.

      We know where a user’s eye naturally goes upon entering a website and how different browser sizes might affect this. We determine the important areas of your site and make sure they’re as user-friendly as possible.

      what to expect when you choose webfx to analyze your site

      We also pay attention to high-traffic areas in your navigation. We then make recommendations and implement changes designed to enhance the usability of these elements.

      A thorough analysis identifies all of the individual problems your users encounter, and also looks at their experience as a whole. We address any and all issues interfering with a customer’s ability to progress through your sales funnel quickly and easily.

      When you choose WebFX to analyze your site, you can:

      • Improve the flow of your navigation
      • Minimize loading times
      • Reduce the time it takes to accomplish specific tasks
      • Maintain an easy-to-use interface
      • Generate repeat visits
      • Eliminate technical errors
      • Decrease the cost of customer support
      • Reduce maintenance costs
      • Improve conversion rates
      • Increase revenue

      What makes WebFX an authority on UX?

      Our corrective methods are backed by in-depth knowledge of how consumers interact with online media. Combine that with years of experience in facilitating increased functionality and streamlined website use, and you have everything you need to boost your revenue.

      We make sure your conversion funnel is obstacle-free. If your users can't figure out how to do something quickly, they'll turn to your competitors. And the only thing worse than losing revenue is losing revenue to a direct competitor.

      Users expect ease of use, fast speed, and a fully functional site. They want to know exactly how to use your website the first time they see it and how to find what they’re looking for without hassle. Your customers are telling you exactly what they want. All you have to do is listen!

      We know user experience

      We know how difficult it can be to fit all of the pieces of a company’s marketing together. In fact, that’s why we’re here. We optimize your website’s usability so you can put it out of your mind and concentrate your focus elsewhere.

      Our process is streamlined and fine-tuned so that no opportunity – big or small – is missed. When we’re through with your website, you can rest easy knowing you now provide your users with a world-class browsing experience. Check out our testimonials or portfolio for a look at our hundreds of success stories.

      Want some more information, or ready to get started optimizing your website’s UX? Partner with WebFX today!

      Don’t forget, whether you need a web design in Minneapolis or elsewhere, WebFX has you covered.

      For verified ratings of our marketing services, please view our:

      WebFX Agency Rating: 4.9 out of 5 with 130 ratings